Mga Reklamo sa Manila
Maynila
Capital city โ historic financial district (Binondo, Escolta) hosts long-running pawnshop and remittance branches. BSP head office is in Manila proper; complaints lodged in person are typically routed here.
15
Tracked Providers
โ
Documented Complaints
1,846,513
Approx. Population
4
Top Issues Tracked
Mga Provider sa Manila
Mga national provider na may operations sa Manila. Verify the specific branch address through each provider's official directory before transacting in person.
| Provider | Verticals | Complaints | Profile |
|---|---|---|---|
| Global Mobility Service Philippines, Inc. | loans, gps | โ | View โ |
| M Lhuillier Financial Services | remittance, loans, pawnshop | โ | View โ |
| Cebuana Lhuillier | pawnshop, remittance, loans, insurance | โ | View โ |
| Tala Philippines | loans | โ | View โ |
| Cashalo | loans | โ | View โ |
| JuanHand | loans | โ | View โ |
| BillEase | loans | โ | View โ |
| Digido | loans | โ | View โ |
| Atome Philippines | loans | โ | View โ |
| Online Lending (Multiple Apps) | loans | โ | View โ |
| Bangko Sentral ng Pilipinas | regulator | โ | View โ |
| Securities and Exchange Commission (Philippines) | regulator | โ | View โ |
| National Privacy Commission | regulator | โ | View โ |
| Supreme Court of the Philippines | regulator | โ | View โ |
| Congress of the Philippines (statutes) | regulator | โ | View โ |
Pawnshops
- M Lhuillier ยท 3.5%/mo
- Cebuana Lhuillier ยท 2.99%/mo
- Palawan Pawnshop ยท 2.5%/mo
- Villarica Pawnshop ยท 2.75%/mo
- Agencia Malbar ยท 2.5%/mo
- RD Pawnshop ยท 3%/mo
Lenders
- Global Mobility Service PHKill-switch
- M Lhuillier Quick Cash
- BDO Personal Loan
- BPI Personal Loan
- Security Bank Personal Loan
- Tonik Bank Loan
Remittance
- MLhuillier Kwarta PadalaFlagged
- Wise
- Remitly
- Sendwave
- WorldRemit
- GCash Padala (via partner)
Mga Karaniwang Reklamo sa Manila
Remittance Overcharge / Rate Discrepancy
Quoted exchange rate differed from actual payout rate, or undisclosed fees reduced the amount received.
Pawnshop Undervaluation
Appraisal value significantly below fair market value or competitor quotes for the same item.
Hidden or Undisclosed Fees
Charges not disclosed at point of transaction or buried in loan documentation.
Abusive or Threatening Loan Collection
Collector used threats, profanity, public humiliation, or called outside permitted hours. Prohibited under SEC Memorandum Circular 18 and BSP Circular 1048.
Public Record โ Manila
Court rulings, regulator actions, and documented incidents that name Manila in their primary source.
BIR padlocks 10 unregistered Global Mobility Service branches
2022-03-02The Bureau of Internal Revenue East Makati Revenue District Office, under RDO Rufo B. Ranario, padlocked 10 unregistered branches of Global Mobility Service Philippines for violations of Section 236 of the National Internal Revenue Code. According to BIR, only the main office and 2 branches were registered. The closed branches spanned Manila, Quezon City, Antipolo, Cavite, Bulacan, Pampanga, Isabela, Cebu, Davao, and Sorsogon. BIR found unregistered invoices, sidecars, spare parts, and mobile tracking devices in associated warehouses.
Supreme Court rules 36% per annum interest unconscionable in Manila Credit Corp. v. Viroomal
2023-01-11In G.R. No. 258526 (Manila Credit Corporation v. Spouses Ramon and Anita Viroomal), the Supreme Court Second Division denied the lender's petition and affirmed the Court of Appeals' ruling that the 3% per month / 36% per annum effective interest rate imposed on the borrowers was void for being patently exorbitant and unconscionable. The Court held that 'while there is no numerical limit on conscionability, the rate of 3% per month or 36% per annum is three times more than the 12% legal interest rate, and therefore excessive and unconscionable.' The Court also held that 'the willingness of the debtor in assuming an unconscionable rate of interest is inconsequential to its validity.' The decision is widely cited in subsequent cases against high-rate lenders.
Saan magrereklamo ang taga-Manila?
- โข BSP-supervised (banks, e-money, BSP-licensed remittance): file via BSP Consumer Assistance.
- โข SEC-registered (online lending apps, financing companies): file via SEC PH โ SEC MC 18 governs collection abuses.
- โข Trade / consumer (BNPL, retail credit, fee disputes): file via DTI.
- โข โฑ400,000 and below: Small claims โ no lawyer required.
Naranasan mo ba ito sa Manila?
Magsumite ng reklamo sa loob ng 5 minuto. Bubuo kami ng pormal na liham para sa BSP, SEC, at DTI.