LabanPH

Wrong / Unauthorized E-Wallet Transfer

Money sent to the wrong GCash or Maya number, or an unauthorized debit from an e-wallet, that the provider has not reversed or refunded. E-money issuers are BSP-supervised; disputes run through the provider's FCPAM and then the BSP Consumer Assistance Mechanism.

0

Documented Cases

Escalated / Verified

With Amount Disputed

Legal Basis in the Philippines

  • RA 7394 (Consumer Act) — consumer protection against unfair trade practices
  • BSP Circular 1048 — prohibited debt collection practices

Documented Cases

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