RA 11765: Financial Products and Services Consumer Protection Act

Summary

Republic Act No. 11765, signed 6 May 2022, established the Financial Products and Services Consumer Protection Act. The statute grants BSP, SEC, IC and CDA enforcement authority over financial-consumer-protection violations by their supervised institutions, including the power to issue cease-and-desist orders, impose fines, restitution, disgorgement of profits, and disqualify officers. It codifies consumer rights to equitable treatment, transparency, fair-dealing, financial education, complaint handling, and data privacy across financial products and services.