LabanPH
JuanHandCagayan de Oro, Region XNo local BSP/SEC office

JuanHand in Cagayan de Oro, Northern Mindanao

Regional center of Northern Mindanao. Heavy OFW remittance-receiving city; M Lhuillier, Cebuana Lhuillier, and Palawan Pawnshop all operate multiple branches here.

About JuanHand

Philippine online lending platform (OLP) offering personal micro-loans. SEC-registered. Complaints include contact-list shaming and abusive collection.

National coverage caveat: JuanHand's presence in Cagayan de Oro is documented at the national / multi-branch level. Branch-specific addresses should be verified on the company's directory before transacting.

Top issues for JuanHand in Cagayan de Oro

Abusive or Threatening Loan Collection

Collector used threats, profanity, public humiliation, or called outside permitted hours. Prohibited under SEC Memorandum Circular 18 and BSP Circular 1048.

Public record for JuanHand

Escalation routing — Northern Mindanao

No resident BSP Consumer Assistance Mechanism field office; complaints are routed through BSP's NCR online intake.

Recommended actions

  1. 1.File a complaint about JuanHand
  2. 2.Build a regulator letter
  3. 3.Escalation note (no local BSP/SEC office)
  4. 4.View Northern Mindanao regional page
  5. 5.View Cagayan de Oro city page

Naranasan mo ba ito sa Cagayan de Oro?

Magsumite ng reklamo at bubuo kami ng pormal na liham para sa BSP, SEC, at DTI.

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