JuanHand in Davao City, Davao Region
Largest city by land area in the Philippines. Cited in BIR's March 2022 list of unregistered Global Mobility Service branches that were padlocked for tax-registration violations under Section 236 of the NIRC.
About JuanHand
Philippine online lending platform (OLP) offering personal micro-loans. SEC-registered. Complaints include contact-list shaming and abusive collection.
National coverage caveat: JuanHand's presence in Davao City is documented at the national / multi-branch level. Branch-specific addresses should be verified on the company's directory before transacting.
Top issues for JuanHand in Davao City
Contact-List Access / Debt Shaming
Lending app accessed phone contacts without consent and used them to shame or pressure the borrower — calling family, friends, or employers about the debt.
Excessive / Undisclosed APR (Online Lending)
Effective annual percentage rate — including processing fees, insurance, and other charges — far exceeds what was advertised or the BSP Circular 1133 cap.
Abusive or Threatening Loan Collection
Collector used threats, profanity, public humiliation, or called outside permitted hours. Prohibited under SEC Memorandum Circular 18 and BSP Circular 1048.
Public record for JuanHand
Recommended actions
Naranasan mo ba ito sa Davao City?
Magsumite ng reklamo at bubuo kami ng pormal na liham para sa BSP, SEC, at DTI.