JuanHand in Bacolod, Western Visayas
Capital of Negros Occidental — sugar capital of the Philippines. Seasonal employment patterns drive cyclical pawnshop-redemption activity; BSP-registered MFIs and online lenders both operate here.
About JuanHand
Philippine online lending platform (OLP) offering personal micro-loans. SEC-registered. Complaints include contact-list shaming and abusive collection.
National coverage caveat: JuanHand's presence in Bacolod is documented at the national / multi-branch level. Branch-specific addresses should be verified on the company's directory before transacting.
Top issues for JuanHand in Bacolod
Excessive / Undisclosed APR (Online Lending)
Effective annual percentage rate — including processing fees, insurance, and other charges — far exceeds what was advertised or the BSP Circular 1133 cap.
Abusive or Threatening Loan Collection
Collector used threats, profanity, public humiliation, or called outside permitted hours. Prohibited under SEC Memorandum Circular 18 and BSP Circular 1048.
Public record for JuanHand
Recommended actions
Naranasan mo ba ito sa Bacolod?
Magsumite ng reklamo at bubuo kami ng pormal na liham para sa BSP, SEC, at DTI.