Where do I file a complaint against Digido in Cagayan de Oro?

Northern Mindanao has no resident BSP/SEC field office; complaints from Cagayan de Oro are routed via the BSP and SEC NCR online intake. No resident BSP Consumer Assistance Mechanism field office; complaints are routed through BSP's NCR online intake.

Does Digido operate in Cagayan de Oro?

Digido provides loans services nationally including Cagayan de Oro. Specific branch availability should be verified at https://digido.ph.

Digido Cagayan de Oro, Region XNo local BSP/SEC office

Digido in Cagayan de Oro, Northern Mindanao

Regional center of Northern Mindanao. Heavy OFW remittance-receiving city; M Lhuillier, Cebuana Lhuillier, and Palawan Pawnshop all operate multiple branches here.

About Digido

SEC-registered online lending platform operating in the Philippines. Offers instant cash loans via mobile app. Complaints focus on high effective APR and collection practices.

National coverage caveat: Digido's presence in Cagayan de Oro is documented at the national / multi-branch level. Branch-specific addresses should be verified on the company's directory before transacting.

Top issues for Digido in Cagayan de Oro

Abusive or Threatening Loan Collection

Collector used threats, profanity, public humiliation, or called outside permitted hours. Prohibited under SEC Memorandum Circular 18 and BSP Circular 1048.

Public record for Digido

SEC revokes Digido Finance certificate of authority and primary registration
2025-05-09
In an order dated 9 May 2025, the SEC's Financing and Lending Companies Department revoked Digido Finance Corporation's certificate of authority to operate as a financing company and its primary registration. The SEC cited Digido's operation of branches in Bacoor, Kawit, Dasmariñas, and General Trias, Cavite, between July and September 2021 without first securing a certificate of authority. The SEC found that the booths advertised loans processable in 10 minutes through social-media posts, contradicting Digido's claim that they were for marketing purposes only. Digido filed a Motion for Reconsideration on 26 May 2025.

Escalation routing — Northern Mindanao

No resident BSP Consumer Assistance Mechanism field office; complaints are routed through BSP's NCR online intake.

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