Where do I file a complaint against Digido in Baguio?

Cordillera Administrative Region has no resident BSP/SEC field office; complaints from Baguio are routed via the BSP and SEC NCR online intake. Cordillera complaints route via BSP NCR intake; SEC PH has no permanent regional satellite office.

Does Digido operate in Baguio?

Digido provides loans services nationally including Baguio. Specific branch availability should be verified at https://digido.ph.

Digido Baguio, CARNo local BSP/SEC office

Digido in Baguio, Cordillera Administrative Region

Summer capital of the Philippines. Tourist-dependent economy; pawnshop and online-lending activity peaks in lean months. M Lhuillier and Cebuana Lhuillier both operate central branches.

About Digido

SEC-registered online lending platform operating in the Philippines. Offers instant cash loans via mobile app. Complaints focus on high effective APR and collection practices.

National coverage caveat: Digido's presence in Baguio is documented at the national / multi-branch level. Branch-specific addresses should be verified on the company's directory before transacting.

Top issues for Digido in Baguio

Excessive / Undisclosed APR (Online Lending)

Effective annual percentage rate — including processing fees, insurance, and other charges — far exceeds what was advertised or the BSP Circular 1133 cap.

Contact-List Access / Debt Shaming

Lending app accessed phone contacts without consent and used them to shame or pressure the borrower — calling family, friends, or employers about the debt.

Public record for Digido

SEC revokes Digido Finance certificate of authority and primary registration
2025-05-09
In an order dated 9 May 2025, the SEC's Financing and Lending Companies Department revoked Digido Finance Corporation's certificate of authority to operate as a financing company and its primary registration. The SEC cited Digido's operation of branches in Bacoor, Kawit, Dasmariñas, and General Trias, Cavite, between July and September 2021 without first securing a certificate of authority. The SEC found that the booths advertised loans processable in 10 minutes through social-media posts, contradicting Digido's claim that they were for marketing purposes only. Digido filed a Motion for Reconsideration on 26 May 2025.

Escalation routing — Cordillera Administrative Region

Cordillera complaints route via BSP NCR intake; SEC PH has no permanent regional satellite office.

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