Where do I file a complaint against Digido in Bacolod?

Filings can be lodged with BSP, SEC, or NPC online portals; in-person filings are accepted at the BSP, SEC, and NPC offices in NCR.

Does Digido operate in Bacolod?

Digido provides loans services nationally including Bacolod. Specific branch availability should be verified at https://digido.ph.

Digido Bacolod, Region VI

Digido in Bacolod, Western Visayas

Capital of Negros Occidental — sugar capital of the Philippines. Seasonal employment patterns drive cyclical pawnshop-redemption activity; BSP-registered MFIs and online lenders both operate here.

About Digido

SEC-registered online lending platform operating in the Philippines. Offers instant cash loans via mobile app. Complaints focus on high effective APR and collection practices.

National coverage caveat: Digido's presence in Bacolod is documented at the national / multi-branch level. Branch-specific addresses should be verified on the company's directory before transacting.

Top issues for Digido in Bacolod

Excessive / Undisclosed APR (Online Lending)

Effective annual percentage rate — including processing fees, insurance, and other charges — far exceeds what was advertised or the BSP Circular 1133 cap.

Abusive or Threatening Loan Collection

Collector used threats, profanity, public humiliation, or called outside permitted hours. Prohibited under SEC Memorandum Circular 18 and BSP Circular 1048.

Public record for Digido

SEC revokes Digido Finance certificate of authority and primary registration
2025-05-09
In an order dated 9 May 2025, the SEC's Financing and Lending Companies Department revoked Digido Finance Corporation's certificate of authority to operate as a financing company and its primary registration. The SEC cited Digido's operation of branches in Bacoor, Kawit, Dasmariñas, and General Trias, Cavite, between July and September 2021 without first securing a certificate of authority. The SEC found that the booths advertised loans processable in 10 minutes through social-media posts, contradicting Digido's claim that they were for marketing purposes only. Digido filed a Motion for Reconsideration on 26 May 2025.

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