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Refusal to Release Cancellation of Mortgage

Loan fully paid but the bank refuses or fails to issue the Cancellation / Release of Real Estate Mortgage needed to clear the title encumbrance at the Registry of Deeds.

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Documented Cases

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Escalated / Verified

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With Amount Disputed

Legal Basis in the Philippines

  • • RA 7394 (Consumer Act) — consumer protection against unfair trade practices
  • • BSP Circular 1048 — prohibited debt collection practices

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Common questions

I stopped paying my house or condo installment — can I get a refund?How much cash surrender value (refund) am I entitled to under the Maceda Law?How long is my grace period for a missed house or condo amortization?Can the developer cancel my contract just like that when I miss payments?I paid less than two years on my house or condo — do I still have any protection?My Pag-IBIG housing loan is in default — can I stop the foreclosure?

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