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National Privacy CommissionPrimary-Source DocumentNeutral / informational

National Privacy Commission — file-a-complaint portal

Date of event: 2026-05-05

Summary

The National Privacy Commission operates a public portal for filing complaints under the Data Privacy Act of 2012 (RA 10173). The portal accepts sworn complaints accompanied by supporting documentation, and routes matters through investigation, mediation, and adjudication. It is the primary channel for borrower complaints against online lending apps that access contact lists without consent or shame borrowers using personal data.

Source Documents

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