Online Lending Apps

Script

[0:00] HOOK — 'Phonebook scraping and debt-shaming are illegal.'
[0:05] You've seen the ads. You've signed the contract. Pero alam mo ba ang totoo?
[0:12] SEC MC 18-2019 prohibits contact-list scraping and harassment. (SEC Memorandum Circular No. 18, Series of 2019 §1.)
[0:25] Pag tinatakot ka o pinagmumura, criminal yan.
[0:35] Public posting of borrower's photo + 'scammer' label = libel + DPA violation.
[0:45] May libreng tools sa labanph.org. Free letter builder. Free filing guide.
[0:55] May reklamo ka? File mo. Hindi ka nag-iisa.
[1:00] CTA: labanph.org — boses ng kumakayod.

[0:00] HOOK — Phonebook scraping and debt-shaming are illegal.
[0:05] Bawal nang kunin ang contacts mo at i-text lahat. Ipa-file mo sa SEC.
[0:12] Threatening, obscene, or shaming messages to borrowers/contacts are violations.
[0:20] Free tools sa labanph.org. Walang bayad para mag-file.
[0:28] CTA: tag mo si labanph kapag may reklamo ka.

Online Lending Apps — Phonebook scraping and debt-shaming are illegal.

SEC MC 18-2019 prohibits contact-list harvesting and threatening messages by online lending apps.

Top 3 facts you should know:
1. SEC MC 18-2019 prohibits contact-list scraping and harassment.
2. Threatening, obscene, or shaming messages to borrowers/contacts are violations.
3. Public posting of borrower's photo + 'scammer' label = libel + DPA violation.

Free filing tools: labanph.org
DM @labanph for help with your case.

10 Talking Points (cited to law)

1. 01

   SEC MC 18-2019 prohibits contact-list scraping and harassment.

   Source: SEC Memorandum Circular No. 18, Series of 2019 §1.

   Bawal nang kunin ang contacts mo at i-text lahat. Ipa-file mo sa SEC.

2. 02

   Threatening, obscene, or shaming messages to borrowers/contacts are violations.

   Source: SEC MC 18-2019 §2; RPC Art. 287 (unjust vexation).

   Pag tinatakot ka o pinagmumura, criminal yan.

3. 03

   Public posting of borrower's photo + 'scammer' label = libel + DPA violation.

   Source: RA 10175 (Cybercrime Prevention Act) §4(c)(4); RA 10173 §31.

   Pag pino-post ka sa social media, file libel + privacy complaint.

4. 04

   Apps must register with the SEC; check their CN.

   Source: RA 9474 (Lending Company Regulation Act); SEC OFC list.

   Pwede mong i-search sa sec.gov.ph kung registered talaga ang lending app.

5. 05

   App permissions for contacts/storage must be necessary + disclosed.

   Source: RA 10173 §11(e) — proportionality principle.

   Walang dahilan para humingi ng phonebook ang loan app.

6. 06

   NPC investigates DPA violations; SEC handles registration violations.

   Source: RA 10173 §41; RA 9474 §13.

   Dalawang reklamo: NPC para sa privacy, SEC para sa lending.

7. 07

   Interest caps on small consumer loans apply to online apps.

   Source: BSP Circular 1133-2021 (where applicable to BSP-supervised); SEC supplementary rules.

   May ceiling sa interest. Hindi sila pwede mag-150% per month.

8. 08

   Submission rejected without itemized reason is non-compliant.

   Source: RA 7394 Art. 52; SEC MC 18-2019.

   Kung hindi sila magsabi kung bakit ka denied, dapat sila magpaliwanag.

9. 09

   Aggregated complaints get faster SEC takedowns.

   Source: SEC MC 18-2019 enforcement record (2019–2024).

   Maraming reklamo = mas mabilis na delisting ng app.

10. 10

    Right to be forgotten — borrower can demand deletion after settlement.

    Source: RA 10173 §16(e).

    After mo bayaran, pwede mong i-demand na burahin ang data mo.

Cite primary law/circular when on camera. Avoid naming specific individuals unless they are public officers / directors of record. Frame as 'company X violated rule Y'; never as 'X is a scammer'.