LabanPH

Coordinated BSP Filings

When 25 or more consumers document the same violation by the same company, ClawBack bundles them into a single coordinated filing to the Bangko Sentral ng Pilipinas. A single docket forces a faster, more visible regulatory response than 25 separate complaints buried in the queue.

How Coordinated Filing Works

01 — Pattern detected

25+ opt-in complaints share the same company + issue type within 90 days. Automated detection runs daily.

02 — Admin reviews

ClawBack admin reviews and approves the draft filing, cover letter, timeline, and evidence index before anything is sent.

03 — Filed with BSP

A single coordinated complaint is sent to the BSP. One docket number. All complainants notified. Results published here.

No coordinated filings yet

We need 25 opt-in complaints on the same company + issue type before a coordinated filing is triggered. Submit your complaint and opt in — every complaint counts.

Submit a Complaint →

Hit by the same issue?

Submit your complaint and opt in to coordinated filing. Your pseudonymized account adds weight to the pattern — and forces the company and BSP to respond.

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