Tala Philippines — User Reviews & Complaints

I like it it's good

denied me aloan .. after paying on time

You can't help someone when in an emergency

the app it's refreshing to open ind I want to pay

LIES,NO LOAN AS IT SAYS!!!!!📌 UNDERRATED

this app is just a waste of time. I keyed in my details correctly and they did not approve my loan request even and they are not giving any other chance to apply again 😒

it's now 5 months ad this app keeps telling me I don't qualify. why?? or you don't update loan limit

I dont know why tala has not made tala accessible on iPhone and iOS

dint get the loan

its good, though you need to have 24 hr call centre

I have been using Tala for some time, but unfortunately, I have never been approved for a loan. Every time I apply, my request is declined without a clear explanation, despite regularly using the app and providing the required information. I understand that loan approval depends on internal eligibility criteria, but the app should provide clearer feedback on what users need to improve to qualify. At the moment, my experience with Tala has been disappointing.

last loan 2016 since then I don't qualify I've made over 253 referrals don't you update your system

The app is so horrible,so don't bother downloading it😡😡 it doesn't work

can't even help you

I have not helped since june

cons, they will con you, don't try to download this app

why I can't pay loans through app

app no longer great.. after reaching 50k limit never late to pay a single loan.. over a period of over 9 years. they embarrassed me badly while at a restaurant confident I have 50k available they refused to loan me a single shilling.. upto now they say they is a technical issue.. you can't trust this app always check first to avoid what they put me through.. they are now back on track hope it stays this way.

tips for success

useless

weird. disapproval of applications due to a 2019 late payments, this is a lifetime

very useless!!!don't waste your time.

Unreliable!High interest rate

foolish app I never met... nkt!

I paid over 7yrs ago yet you never offer me for another loan why do still hold people accounts update your app with delete option

useless app, just taking information for customers without any intention of loans

I paid my loan but still my app asking me to pay again I already send the mpesa so many time

Every time time my loan not approved very disappointed with the app

very useless app i have tried applying for a loan with no success do not install it...it is a total waste of time

faster and easy to access

really disappointed my loan request is never approved. what is the reason for that?

I tried to borrow here money since 2022 but I have never been qualified, I don't understand the reason.

for the last 6 months you've never updated my account it keeps saying not approved yet I haven't even applied 😏

After many borrowings and repayments the last borrowing has become a challenge and efforts to to reach tala on restructuring were unfruitful. I choose to be depositing some amount on every 7th despite random calls and different callers from as early as 7am and 6pm. My promises that I have only defaulted on period but assured my total commitment to clearing to the last penny. I have been harrassed and even listed at CRB I thought this was in bad taste.

u have been ignoorin me .....heavy haert pple

I have downloaded the app but they say I have already registered and if I can not login imay contact customer care please help me to reach destination

very disappointing and they don't give good reason why was your loan not approved

this is a bad app I am receiving messages to pay loans that I didn't apply for if only it could update it's customers details or name or new number what do you mean I am Mildred but am receiving messages directed to Emily wanjiku waweru

Not useful your app didn't help get my loan instead this loan app just asked me so many questions and give me any money

not responding

Useless app. I wish kungekuwa na 0 stars. very useless app. denied a loan since 2017 and I don't have any nad credit score

am so disappointed with this app.. every time not approved 😞

why did you reject my application kindly let me know

am business woman l want alosn

useless ..can't even rate it ..I was just forced to rate it one star for the message to reach you ..it is just USELESS

one of the worst moments ever heard on a loan app I'll link like granting someone 206 days look someone is on emergency and give them such days to request for a run I think that's not helpful 😔😔

not on use

poor

Very disappointing experience with this app. My loan keeps getting approved, but the money is never transferred to my M-Pesa account because of what seems to be a technical issue on their side. I have contacted customer support more than six times over the past five days, and every time they tell me the issue has been resolved when it clearly has not. I keep getting the same problem over and over again. This app is unreliable, the support team is unhelpful.

poor customer service