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M Lhuillier Financial Services — User Reviews & Complaints

1-2 star reviews from the Google Play Store, aggregated and categorized by issue. Reviews are cited verbatim from the public Play Store listing — author names are as published. Updated automatically every 7 days.

597

Reviews tracked

388

1-2★ complaints

Top complaint category

Other

Complaints by category

Other ·208KYC / app problems ·120Customer service ·37Data privacy ·27Loan not disbursed ·21Hidden fees / APR ·16Contact-list shaming ·14Repayment / refund ·8

Most recent complaints (50 of 388)

★☆☆☆☆by Flora Mae Nepucpan9/30/2026

I was not able to register on Mcash app due to pop up error. " Your account cannot be used at this time.please contact support" The staff could not assisst me either.They dont know how to resolve the issue. Hoping for your prompt assisstance. Thank you

Contact-list shamingCustomer service
★☆☆☆☆by Desiree beriso9/29/2026

1 star lang kasi hindi nag oopen ang app at hindi ko ito nagagamit hindi ko alam kung bakit

Other
★☆☆☆☆by rileigh9/28/2026

How are we supposed to use this app? There's no Register or Create Account button.

Other
★☆☆☆☆by Ashley Mae Babasa9/27/2026

sobrang tagal ng processing time nila, naka ilang ask kana sa kanila for response wala padin, unresponsible , nakakainis!

Hidden fees / APRLoan not disbursed
★☆☆☆☆by Mary Grace Ceciban9/26/2026

why is my phone not working on? is always crash out

KYC / app problems
★☆☆☆☆by Angel9/25/2026

ano pwede ko gawin, kasi nag cashout ako from mcash to gcash then 10 hours na pending padin yung transaction,pero deducted na, tas triny ko mag send ng pera sa ibang no,then okay naman,taposss triny ng kasma ko mag send sa same no.na pinag cashoutan ko,then pending din sa kanya helpp 1800 yun (i have prof) sana mapansin at masagot!!!!!

Loan not disbursed
★☆☆☆☆by employe₱&9/25/2026

pending antagal mag pending pag nagsend ka sa iba ng pera

Loan not disbursed
★☆☆☆☆by MintchocoShion9/25/2026

Glitchy The app is glitching. When I update my id the ‘continue’ button in unclickable.

KYC / app problems
★☆☆☆☆by Xyrill Taroma9/21/2026

di man lang mag open

Other
★☆☆☆☆by Carl Joseph Drilon9/19/2026

Can't be opened

Other
★☆☆☆☆by Rex Cantos9/15/2026

hirap Mag log in Ang arte sa ID haha, kuha Ang inis ko

KYC / app problems
★☆☆☆☆by Envy Me9/15/2026

the app keeps crashing, unreliable

KYC / app problems
★☆☆☆☆by Pakra019/15/2026

App not working Very poor app i cannot even log in

Other
★☆☆☆☆by Karl Jairu Lagarde9/10/2026

no sign up button at the welcome page

Other
★☆☆☆☆by jobert andrin9/10/2026

can't open the app keeps crashing

KYC / app problems
★☆☆☆☆by Romil Saga9/8/2026

NOT USER FRIENDLY SA MGA PHONE NA MY LOWER VERSION.

Other
★☆☆☆☆by Jovanie Membreve9/7/2026

i dont know how to create an account in this app no sign up button

Other
★☆☆☆☆by Ike Muñosco (Ja mes)9/1/2026

Bakit walang Register account or create account may dumadating na code pero di mka login "account not found" palagi

KYC / app problems
★☆☆☆☆by Joan Ortiz8/29/2026

new version has no option to registered new account

Other
★☆☆☆☆by Crescilda San Diego8/28/2026

i can't create account

Other
★☆☆☆☆by Kenkai Cañete8/27/2026

suggest ko sa app na to. Kapag failed ang transaction dapat sana Hindi ma deduct dun sa balance. paano kung emergency eh wala lang din. Kaya ngni failed eh 😒😒😒 Yun sana eh improved niyo

Other
★★☆☆☆by Leanel Gebon8/26/2026

I think this app needs to be better. I cannot open it after installing it on my phone. I hope creators of this app find ways on how to make this one more useful

Other
★☆☆☆☆by Paulo Alvarez8/24/2026

I can't register an account because the app is not opening? how do I fix this? I tried installing and uninstalling it but I keeps closing and it says "app is not responding"

Other
★☆☆☆☆by Maricha898/22/2026

Cannot create account Cannot create account. Log in only

Other
★☆☆☆☆by Jeric Aminola (Jack)8/18/2026

Biometrics doesn't send an OTP to turn it ON.

Other
★☆☆☆☆by gil norb8/17/2026

i have a pending transaction...and it its been 1 day since it happend...i want my mpney back

Loan not disbursed
★☆☆☆☆by Sebastian Dumadag8/17/2026

cannot open crashing apps

KYC / app problems
★☆☆☆☆by Gerry phol Norico8/14/2026

I can't create new account.

Other
★☆☆☆☆by Danny Raga8/14/2026

need to update, palagi nalang revamp ang lumalabas, at uninstall mo ulit ganun pa din pag na install. any sulotion of this problem?

KYC / app problems
★☆☆☆☆by Angelica Abellanosa8/13/2026

Hindi naoopen yung app.

Other
★☆☆☆☆by Bayarcal Glenmar8/12/2026

I can't open this app after downloading lol

KYC / app problems
★★☆☆☆by Aleazar John Villanueva8/11/2026

cant create/register account for now, hope theres an update for that for new users.

Other
★☆☆☆☆by Charles Edward8/11/2026

no sign up/register/create account option

Other
★★☆☆☆by Marcury8/8/2026

this apps is crazy directly asking for login in your account while no create one option .. please update your system

Other
★★☆☆☆by Nelly Liquido8/8/2026

Nag force stop

Other
★☆☆☆☆by Lovely Ann Arcenal8/8/2026

kaka open palang laging update ng update. tapos ang ending di naman pala magagamit need pa komuntak ng support. ano un???

KYC / app problemsCustomer service
★☆☆☆☆by Jeanelyn Rejano8/6/2026

kakadownload ko lang. ayaw mag open. nag cclose agad kapag kinlick hays hassle

Other
★☆☆☆☆by Ryan Semilla8/5/2026👍 1

di ma-open ung app . nag aauto crash . bulok na app

KYC / app problems
★☆☆☆☆by jo-en Ctr8/5/2026

cannot create account

Other
★☆☆☆☆by janica kylra gasendo8/4/2026

I can't make a new account there's no option on the app.

Other
★☆☆☆☆by Mackii Gaming8/4/2026

cannot log in

Other
★☆☆☆☆by Francesca Marie Kate Polito8/2/2026

how can i use it if i cant create an account?!

Other
★☆☆☆☆by Diane8/2/2026

how can i create an account

Other
★☆☆☆☆by Franco Sasucasi7/24/2026

samsung not.working

Other
★★☆☆☆by Zach Bryant Barquera7/22/2026

keeps updating time to time

Other
★☆☆☆☆by Mirrandy Jaime7/22/2026

can't even sign up

Other
★☆☆☆☆by earvin aureo7/20/2026

I can't open the app. It always crashes

KYC / app problems
★★☆☆☆by Sonjay Marquezo7/17/2026

Very inconvenient app, Even the features inside are so behind from other E-wallet app. It still charge 15 pesos for interbank transfers when it's mostly free in other banks and e wallet platform.

KYC / app problems
★☆☆☆☆by Erniel Catilogo7/14/2026

hindi ma open

Other
★☆☆☆☆by Janeth Honofre7/11/2026

panget, ayaw maopen

Other

Source: Google Play Store listing →

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