LabanPH

JuanHand β€” User Reviews & Complaints

1-2 star reviews from the Google Play Store, aggregated and categorized by issue. Reviews are cited verbatim from the public Play Store listing β€” author names are as published. Updated automatically every 7 days.

1578

Reviews tracked

287

1-2β˜… complaints

Top complaint category

KYC / app problems

Complaints by category

KYC / app problems Β·126Other Β·98Hidden fees / APR Β·62Customer service Β·22Abusive collection Β·17Contact-list shaming Β·14Data privacy Β·11Loan not disbursed Β·8Repayment / refund Β·5

Most recent complaints (50 of 287)

β˜…β˜†β˜†β˜†β˜†by Omelkhair Makil6/6/2026

seriously? your calls are annoying. it was just my last payment and before my Due date i already reach out to your gmail that I can't pay my balance last month but I'll be paying this last week of month but for god sake you won't stop calling you even called my reference number!!! hindi po ako tatakas dahil lang sa 1k na yan! na short lang ako! kaya mag hintay kayo wag atat!! anlaki pa naman ng interest nyo!

Contact-list shamingHidden fees / APR
β˜…β˜†β˜†β˜†β˜†by Vice Admiral Garp6/6/2026

3 times got rejected.. I don't recommend this loan app anymore

KYC / app problems
β˜…β˜†β˜†β˜†β˜†by Ferby III (Zee)6/6/2026

always rejected

KYC / app problems
β˜…β˜†β˜†β˜†β˜†by Richmond M. Segui6/6/2026

Disappointed

Other
β˜…β˜†β˜†β˜†β˜†by Marlon Contreras6/6/2026

​"Napakapangit ng sistema! Re-loan trap ang app na ito. Nagbayad ako nang buo at on-time ng β‚±12,539 para sa rolling fund at puhunan ko. Pero pagkapasok na pagkapasok ng bayad ko, biglang nag-'Assessment failed' at ni-reject ang re-loan ko sa loob lang ng isang minuto! Tapos i-lo-lock pa ang account mo ng 30 days. Huwag kayong magpapadala sa akala ninyong mabilis na re-loan pagkabayad ninyo, kukunin lang nila ang pera ninyo tapos itatrap kayo sa ere. Napakabastos ng ganitong kalakaran para sa mga

Abusive collection
β˜…β˜†β˜†β˜†β˜†by Nomer Domingo6/6/2026

Not worthy of time

Other
β˜…β˜†β˜†β˜†β˜†by JENNY ANN DACILLO6/6/2026

so annoying

Other
β˜…β˜†β˜†β˜†β˜†by Harvey Abad6/5/2026

Fake lol

Other
β˜…β˜†β˜†β˜†β˜†by TAYAPAD FLIGHT BRAVO M 1-16/5/2026

pakyu ayaw niyo mag approve

KYC / app problems
β˜…β˜†β˜†β˜†β˜†by brhenz gomez6/5/2026

Nagbayad ako wala pa sa due date para makapag loan ulit,inubos ko ang 8k ko para lang makapag loan,ang buong akala ko makakapag loan ako ulit dahil bayad nako,pero ni reject nyo ko.

Loan not disbursedRepayment / refund
β˜…β˜†β˜†β˜†β˜†by Daryl6/5/2026

kukunin nyan lang person information nyo..

Other
β˜…β˜†β˜†β˜†β˜†by Edgardo Vargas6/5/2026

scam

Hidden fees / APR
β˜…β˜†β˜†β˜†β˜†by Rally Camacho6/5/2026

paasa

Other
β˜…β˜†β˜†β˜†β˜†by ARN VXN6/5/2026

your apps is crashing

KYC / app problems
β˜…β˜†β˜†β˜†β˜†by Orlando SabuitoIII6/5/2026

bulok

Other
β˜…β˜†β˜†β˜†β˜†by Fhosta Nhica Leigh P. DUMATOG6/5/2026

I loaned with a voucher 0% but when repaying It was not true I have to pay over 1837 interest instead to fraud app you even called and offered 0% interest now what you want me to pay that much interest for just a small amount I borrowed

Hidden fees / APR
β˜…β˜†β˜†β˜†β˜†by Mitch Lagrason6/5/2026

first time loan reject agad????? negative

Other
β˜…β˜†β˜†β˜†β˜†by Lourence Mangoba6/4/2026

not a good app not even a text to ask came just denied my loan

KYC / app problems
β˜…β˜†β˜†β˜†β˜†by Christopher Duran6/4/2026

you always rejected my loan application

KYC / app problems
β˜…β˜†β˜†β˜†β˜†by Adrian Arby Candilada6/4/2026

Scam. After I made my payments, they will not allow you for a reloan. Don't use this app!

Hidden fees / APR
β˜…β˜†β˜†β˜†β˜†by bbyt186/4/2026

Do not download I’ve been a good payer but now I can’t reloan

Other
β˜…β˜†β˜†β˜†β˜†by Michelle Eblahim6/3/2026

after saying that my loan limit needs updating, I was still automatically rejected. this company needs more transparency

KYC / app problems
β˜…β˜†β˜†β˜†β˜†by WorstCCtv6/2/2026

WORST WORST

Other
β˜…β˜†β˜†β˜†β˜†by LMNTR1C6/2/2026

No good This is my 3rd time trying to make a loan in this app. The reapplying process is too long. I got rejected 3 times and 2months again to reapply. I thought this app is more forgiving that other lending app but it is not. 1/5 star. I don’t want to take a loan it’s just i needed for emergency reasons. Not recommended to others.

KYC / app problems
β˜…β˜†β˜†β˜†β˜†by Neyneyow6/2/2026

THE 5 MIN IS NOT TRUE! Nope not that easy as said on the ad

KYC / app problems
β˜…β˜†β˜†β˜†β˜†by Kaitouki6/1/2026

Not letting me borrow I cant even borrow from this loan app I waited twice for 4 months and they didnt even approve of it… what a letdown

KYC / app problems
β˜…β˜†β˜†β˜†β˜†by Winlove Rose6/1/2026

😑 Tsssk daming ka oahan nitong apps di nman madali laging Rejected bwesit!

KYC / app problems
β˜…β˜†β˜†β˜†β˜†by EduWOW!5/31/2026

Unlock Credit after 28days and 16H Received a text last Monday, 1:08PM saying "Need cash? Get up to 50K in 5 mins. No hidden fees + 7 day interest offset!..." Tried to create an account and got a credit offer of 7K. I applied for a 5K emergency loan but got rejected. I don't know what's wrong. They could have called me at least and tell me the details.

Hidden fees / APRKYC / app problems
β˜…β˜†β˜†β˜†β˜†by catttt5675/28/2026

LEAKS personal info after applying to JH, i received SEVERAL calls and texts from DIFFERENT numbers. my number was immediately leaked after approval. now i keep getting spam messages from different people trying to offer me loans. this is concerning. will not be using again. i strongly encourage you to look for other legit apps as this app does not value your privacy. i’m looking for a way to formally report this. some users also shared the same experience. this app is not to be trusted

Data privacy
β˜…β˜†β˜†β˜†β˜†by 111///β€˜vx5/28/2026

Voucher Panget nyo, nag bibigay kayo ng voucher then pag tinake yung offer nyo tinatanggal nyo ang voucher? I take the offer 2000 and i have a voucher/coupon 100 then supposedly dapat ang interest is 2119 but because of coupon less 100 so dapat magiging 2019 lang 19Pesos interest pero sa record ko 2119 parin?? So nasan ang coupon display lang hindi na deduct??!!!! Wag lang tatawag agent nyo sakin pagmurahin ko kayo!!

Abusive collectionHidden fees / APRCustomer service
β˜…β˜†β˜†β˜†β˜†by idgafu5/27/2026

Worst & useless No use and not very helpful at all. Worst!

Customer service
β˜…β˜†β˜†β˜†β˜†by Moontoon mlbbhavs nd5/25/2026

Scammed Wag niyo install ang taas ng standard

Hidden fees / APR
β˜…β˜†β˜†β˜†β˜†by Mac mac Liwag5/23/2026

laging deny ilang months na kung nahihintay....1k lang nmn hihiramin eiii...

KYC / app problems
β˜…β˜†β˜†β˜†β˜†by chard valderama5/23/2026

walang kwenta kahit good payer ka ire reject ka padin ung advetisment nila alang ka kwenta kwenta pero sa singilan apaka galing

Other
β˜…β˜†β˜†β˜†β˜†by Sherilyn Barcelon5/23/2026

they are not true they words was edited by comments scammers the person who really the money

Hidden fees / APR
β˜…β˜†β˜†β˜†β˜†by Vince Joshua Cerbito5/23/2026

PAASA

Other
β˜…β˜†β˜†β˜†β˜†by AIMIE LAMORIN5/23/2026

I will give 1 star for this loan app, I have good standing and good credit history, I paid my existing loan in advamce no late and overdues, yet they reject my loan. This is not worth it anymore.

KYC / app problems
β˜…β˜†β˜†β˜†β˜†by Rommelyn Busig5/23/2026

poor

Other
β˜…β˜†β˜†β˜†β˜†by Mary Karlyn Alipio5/23/2026

Ang hirap ma approve

KYC / app problems
β˜…β˜†β˜†β˜†β˜†by Rachel Carbelledo5/23/2026

At first I really thought this loan app was helpful. I put my trust on this app. So i made my credit score as recommendable as possible. I paid always on or before due date. Unfortunately, my 2 recent attempts loan applications were denied. In times like this that I badly needed the help😭 . I thought this app is different from other platforms. So disappointingπŸ˜”. This made me realize, paying on time or not doesn't make any sense. πŸ˜”

KYC / app problems
β˜…β˜†β˜†β˜†β˜†by kvasvajwbs5/23/2026

NEVER AGAIN! I have a good credit standing and I pay early at most but I was no longer able to reapply after paying full month early

Other
β˜…β˜†β˜†β˜†β˜†by Gulong ng palad5/23/2026

Not safe, they have access to your contacts. JuanHand β€” This lending app is scary. I paid my installments in advance, and although I was delayed once or twice, they kept contacting my relatives because they have access to your contacts.

Contact-list shamingKYC / app problemsData privacy
β˜…β˜†β˜†β˜†β˜†by Analyn Dadulla5/22/2026

Keep getting rejected despite having a good credit history. Customer service has no clear answers to queries/emails and only says that loan approvals are system-generated, yet they keep sending messages urging you to apply for a loan. Such a waste of time!!!

Hidden fees / APRKYC / app problemsCustomer service
β˜…β˜†β˜†β˜†β˜†by Arbel Guevarra5/22/2026

juan hand sucked 🀬🀬🀬 pinaka walang kwentang OLA tong juan hand .. mas maganda parin billease

Other
β˜…β˜†β˜†β˜†β˜†by Joefil Carollo5/22/2026

always reject 🐊 your offer 500pesos you can't approve lol 4x to try to loan always reject πŸ‘ŠπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘Ž

KYC / app problems
β˜…β˜†β˜†β˜†β˜†by Realyn Lagadan5/22/2026

always reject

Other
β˜…β˜†β˜†β˜†β˜†by Siahsdhushedodndkwi5/22/2026

SACMMMER! SCAMMER DIN KAGAYA NG IBANG LENDING APP! BE AWARE!

Hidden fees / APR
β˜…β˜†β˜†β˜†β˜†by Marites Ciervo5/22/2026

BAKIT KAYO TAWAG NG TAWAG HNDI NMAN AKO NANGUNGUTANG SA INYO NKKA ISTORBO KAYO NG MAY TRABAHO 😑

Other
β˜…β˜†β˜†β˜†β˜†by Meldy Ardiente5/22/2026

3x attemp of loan and I got rejected.I'm disappointed for this app

KYC / app problems
β˜…β˜†β˜†β˜†β˜†by conprincess David5/22/2026

very

Other

Source: Google Play Store listing β†’

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