Cebuana Lhuillier — User Reviews & Complaints

after the update the app wont open

still error

I’ve been using this app since I got my 24K Card, but unfortunately, my experience has been very frustrating. It often takes up to an hour just to log in, and now the app isn’t functioning properly at all—I can’t even log in. This is very inconvenient and makes it difficult to access and use my account.

Hindi makagawa ng Online acc bulok

why cant i open it ever since i updated it just now..it says to update and i updated but when i open again it says the same😡😡

log in issue apps eventually stop upon opening ... currently having issues after apss was reupdated

This app suddenly stop responding when logging in after the update. Since then I have to change my rating

not working even i updated ..

good

Uninstalling because installing feels like such a waste. It's better to use the old app than the new one. Bring it back!

I’m really frustrated with this app. You keep telling us to use your banking app, but it’s not reliable. How am I supposed to withdraw my money when I have funds in my wallet? The transfer to my savings account still won’t go through and keeps showing an error. You said the maintenance would be finished by oct 1, but until now, the app is still not working.

Ang bagal mag process laging loading umaabot Ng ilang oras Bago mag bukas.

dinaig pa kayo Ng Ibang platform na maayos at tumatakbo Ang yaman yaman Ng may Ari Ng cebuana Hindi nyo man lang mapaayos yang app ninyo

the app is not working. disgusting

Hindi ma access Yung mismong app

I can't log in to my account

Can't create an account in the app. Useless.

walang kwenta

I updated the app. After that, I can't log in even though it's updated..please fix this.thank you

ecebuana keeps crashing after the newest update, when is the fix on the app and stop with the bot replies.

ts is trash i cant even open my account

bad

ang lala ng bagung update laging offline ang Bank transfer!

I have a current account, but why i can't log in. I fill disappointed to this update. Fix this. Or useless.

can't open the app after updating. Disgusting😡

Your service is no longer satisfactory. Everything has become so slow, and now, even after updating the app, I still can’t log in. I even went to your nearest branch, but unfortunately, they were unable to resolve the issue. This situation is really making me consider transferring to another bank that can provide better and more reliable service.

bakit d makalog in nag update lng jusme ang hussle

not recommendable, laging may problema sa system. everymonth may kelangan ayusin. hindi magamit ng ayos ehh🤦🏻‍♂️🫩

so ano. na nangyari?? almost 1 week na at lalagpas pa ng 1 week puro error na ?? ayaw malipat ng Pera sa savings NASA wallet lang halos 2weeks na ako nag aantay puro error parin?? ano to?? kung di nyo aayusin ya. madali lang maglipat ng iBang bangko. jusme. nakakairita na ha gagawa gawa kayo ng wallet pero. hndi na mailipat sa savings Yung Pera puro error na !! pakiayos naman ho!! yoko ng ganto ililipat ko nalang sa banko to kung hndi nyo na maayos .. Yung bangko pati Wala ng charge kayo Meron.

i cant open the app after downloading the latest app.

always trouble logging in into the account can you please fix this problem on your app cebuana

pakiayos naman ng app nyo, grabe! di ma-enroll ang acc. patapos na sa pag fill up labas ng labas ang error, jusme!

poor app, always maintenance, I tried it before, and it's been a year since I tried that, and now it's still the same.

can enter my account

i cannot open this app

walang silbe yung app nyo, kung may emergency hindi makakahugot ng pera kasi napaka unresponsive mga tanga ba developer nyo?

panget ng service ng mga branches nyo lalo na ung system nyo

i can't open

bulok 90% bugs

hasul sig update pati version sa phone kilangan e update

what is happening? I just updated the app yet it still shows 'update the latest version'. I cannot open it.

cant open my account for a couple of months.

good

I'm not happy at all. how many times trouble.when you open tha app it say new version need to update. I already update. after that I can't go log in. this is to much hustle. we can't send money immediately specially there's an emergency !!

I cant log into the app. It always says unavailable or trouble in connection

i cannot log in

ayusin nyo naman system nyo may apps pero d mabuksan klase yan

it's been 3 weeks since I download the app and still its not working

I cannot create an account. it always says, DEAR CUSTOMER, WE ARE CURRENTLY FACING TECHNICAL DIFFICULTY. This has went on for more than 2 months.

nag app pa kayo puro shutdown naman app nyo sayang naman mag tratransfer ng pera para less hassle nga tapos yanh app nyo palaging down ayusin nyo serbisyo nyo lilipat nalang ako ng ibang bank.