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Cashalo — User Reviews & Complaints

1-2 star reviews from the Google Play Store, aggregated and categorized by issue. Reviews are cited verbatim from the public Play Store listing — author names are as published. Updated automatically every 7 days.

2029

Reviews tracked

609

1-2★ complaints

Top complaint category

KYC / app problems

Complaints by category

KYC / app problems ·257Other ·244Hidden fees / APR ·115Customer service ·40Abusive collection ·17Data privacy ·16Repayment / refund ·15Loan not disbursed ·11Contact-list shaming ·10

Most recent complaints (50 of 609)

☆☆☆☆by saturnino romero8/8/2026

mababa offer

Other
☆☆☆☆by Darr Rubbs8/7/2026

grave LAHAT at Ng banko dapat may account ka bago ka mkpag apply Ng loan dto Panget pweee bwisit kayooo

Other
☆☆☆☆by Katrina Manigo8/7/2026

bruh di nag papareloan panget

Other
☆☆☆☆by Theodetry8/7/2026

Worst Worsttttttttttgffgf

Other
☆☆☆☆by Jennifer Obani8/6/2026

never get approved. I hate this app

KYC / app problems
★★☆☆☆by Melen Guro8/6/2026

it can help u with emergency basta good payer lang

Other
☆☆☆☆by MiCkOtO8/6/2026

not recommend, they will accept you for first time for 500 pesos, but after that they will always declined you, and it's high interest too, don't download it

Hidden fees / APR
☆☆☆☆by Jarell Napud8/5/2026

sucks

Other
☆☆☆☆by Janice8/5/2026

nakakawalang Gana na loan NATO Hindi Ka delay mag bayad pro Di inapproved ang pangatlong loan hahaist

KYC / app problems
☆☆☆☆by Indhay Jenevieve Lecita8/5/2026

not recommended, after mo mabayaran ng 5 days before due date not eligible for another loan kana sa cashalo.

Other
☆☆☆☆by julla mara almonte8/5/2026

Not recommendable, i pay before due and apply agian another loan but you didnt give me another loan you decline my application and so much disappointes because i pay .

KYC / app problems
☆☆☆☆by Virgilio Lerdan jr8/4/2026

not recomended

Other
☆☆☆☆by Helanie Gamido8/3/2026

3 time loans k na and then nag offer sila ng amount its ok namn kung hindi nila ma hit ang amount na gusto ko pero sana small amount lang or renew its ok na,kya not recommended maiinis lang kayo

Other
☆☆☆☆by Alexander8/3/2026

not! recommended! malaki ang patubo dito ng cashalo, at maliit na panahon o palugit lang ang ibibigay sayu ng cashalo, para makabayad.Maghanap na lang kayu nang ibang lending app.pagkatapos kong makabayad dito' idedelete ko na ang ang cashalo..

KYC / app problems
☆☆☆☆by AnDyMzmA8/3/2026

No Progress On Other Available ID'S Pffftttt. No PRC ID yet 😒😒😒😒 Your Customer Service is not helping at all!!!!!! UPDATE: I PAID FULL OF 4K AND NOW MY OFFER WENT DOWN TO 2K? THIS IS TOTALLY DISSATISFIED AND AT THE SAME TIME VERY CRINGING TO HEAR YOUR CUSTOMER SERVICE WHO DOESNT KNOW EVERYTHING. BETTER ESCALATE THIS WITH SOMEONE HIGHER THERE OR ELSE I WILL DEFINITELY FILE A CLAIM ON THIS

KYC / app problemsCustomer service
☆☆☆☆by Ma Luisa Roben8/3/2026

they not approving my loan anymore

Other
☆☆☆☆by carlos miguel lomibao8/3/2026

based on my experience about cashalo, is fastest aproval for first,second,3rd,4th, but my credit limit, there always given me a low limit. even i am good payer. its useless to pay your loan early in this apps.

Hidden fees / APRCustomer service
☆☆☆☆by dracareeze8/3/2026

Poor Service Request to Remove App from App Store Poor Service No Availments

Other
☆☆☆☆by Nikko Lobredo8/2/2026

ang pangit! mukhang kinuha lang details ko ah. first time mag apply, declined? sa iba approved 5k, dito 1k declined? palagyan option to delete the account, gusto Kong I delete account ko sa inyo. ayokong ma associate details ko sa inyo dahil Hindi ko na gagamitin kahit sinabi sa app to reapply sa Oct. 2026. mas okay sa iba.

KYC / app problems
☆☆☆☆by Tonton8/2/2026

You give everything they needed they still rejecting your application

Other
☆☆☆☆by Mikko Vengco8/2/2026

I always pay ahead of time and they still decreased my loan limit. Now they didn't even approve my loan request. I also contacted customer service but still they declined my loan. I just payed them ahead of time now. Lol

Contact-list shamingKYC / app problemsCustomer service
☆☆☆☆by Fatima Doctor8/2/2026

Wag kayo masyado kampante dito, pag tapos nyo alagaan, di na kayo makakareloan. Farm nyo na to

KYC / app problems
☆☆☆☆by Rogel Morales8/2/2026

app will give you a hard time paying using their biller account with error until your loan is due for them to put on interest. creted a ticket but no use. Only ai will answer in their support.

Hidden fees / APRCustomer service
☆☆☆☆by Rica bilat8/2/2026

Big interest payed on time and then 3rd loan rejected

Hidden fees / APRKYC / app problems
☆☆☆☆by Jaynard Aranjuez8/1/2026

First Loan ko 1K tapos 2nd loan 9K na offer. 3rd loan 6K tapos pang 4th loan kuna sana 2K nalang offer. yung lagi kang 5 days before due date bayad kana pero pag reloan mo pababa ng pababa di kuna kinuha ang 2K dito nalang ako sa maya loan ko 50K pa offer hahaha. inyo na yung offer niyo. thanks parin sa 3rd time kung kumapit sa inyo☺️

KYC / app problems
☆☆☆☆by Joel Elinon8/1/2026

naka loan Ako , 2 beses Hindi late , sakto sa due date , pangatlo big lang declined na kakaasar

Other
☆☆☆☆by Edward Pascual8/1/2026

auto decline mukang info lng ang kinukuha

Other
☆☆☆☆by Ma. Jowana Mendevil8/1/2026

dissapointed po sa una lng sila maganda kinalaunan pangit na .. d maaasahan kaya dapat lng one star.

Other
☆☆☆☆by Scam09998/1/2026

Worthless Auto decline loan app!!

Other
☆☆☆☆by Flor Russel Medrano7/31/2026

easy to uninstall

Other
☆☆☆☆by Johncedric Butardo7/31/2026

Loan ko ay 1000 pero dumating sakin 535 nalang anong klaseng serbisyo yan tapos pag babayaran na 1008 na scam tong app nato wag kayo dito

Hidden fees / APR
☆☆☆☆by Edmar John Padilla7/30/2026

how come loan amount was reduced. is this a joke?

Other
☆☆☆☆by Juliesse Costanos7/30/2026👍 1

Starting to get disappointed with my loan offers, after giving me up to 4k now i started to 1k again. Too bad

Other
☆☆☆☆by mwawa117/30/2026

Mautak Magbabayad ang customer ng fullpayment. After nun, di ka na makakaloan. As someone n nagpapaikut ng pera, talo ka dito.

Other
☆☆☆☆by Jessmer Plata7/30/2026

worst apps

Other
☆☆☆☆by LEYEN COYOCA7/30/2026

sent email....I AM DENIED TO GET MY 1ST LOAN e.g.,OTHERS as ALWAYS until today since birth. WHY?😭 I AM DEPLETCHED!😭 waaaahhhh!😭⚖️ how much is 1st loan interest and term for 15kPhp according to Philippines Laws?⚖️😢

Hidden fees / APRKYC / app problems
☆☆☆☆by Belle7/30/2026

and just like that. FR? not reliable

Other
☆☆☆☆by Benedict sullano7/30/2026

noy to bad good app

Other
☆☆☆☆by Pen Pen Pal7/30/2026

Loanable amount defaulted back to 1K Been using this app for quite some time. Started out at 2K until it reached 18K. Never late, always paid in advance. Last payment made; due date was (08-01 paid 07-30) then the loanable amount became 1K afterwards. Why? Nobody knows. Will never use this app again. They don't know how to take care of the good payers. 👎🏻

KYC / app problems
☆☆☆☆by Tricia Valencia7/29/2026

always paid before due date AND CREDIT LIMIT GOT DECREASED🥴😏 NOT RECOMMENDED!!!

KYC / app problems
☆☆☆☆by Luz Lauria7/29/2026

NOT RECOMMENDED!!!👎👎👎👎

Other
☆☆☆☆by vinaybabu stricker7/29/2026

good

Other
☆☆☆☆by Jjjppppeeee7/29/2026

Declined after paying. After settling my first loan, my next applications got declined.

Other
★★☆☆☆by paulo necesito7/28/2026

the approving rate is low

Hidden fees / APR
☆☆☆☆by Jones Jonah7/28/2026

always declined even on my first payment of 1000 for my 1000 peso loan in yr 2025 and now it's 2026 and still declined. nice.

Other
☆☆☆☆by Conchita Capablanca7/28/2026

not recommended very high interest rate with low limit

Hidden fees / APR
☆☆☆☆by Marlowe Madrigal7/27/2026

DO NOT TRY THIS APP! They are giving you hard time to register and they are getting your information for free and probably going to use it for fraud. This platform do not respect people!

Other
☆☆☆☆by Jeramine Gordo7/27/2026

Nagmadali pa Ako magbayad kahapon kahit sa august 1 pa due date Kase tumatawag na kahit Wala pa sa due date . Tapos di na Pala magpapautang. Panggastos ko pa sana yun sa dalawa kung nag.aaral.Mga nagmamadali maningil kahit Wala pa sa due date

Loan not disbursed
★★☆☆☆by James Seranilopa7/27/2026

i am stilll using this app. until now even if thier approval amount was too low..but good thing is low interest. and one thing i've also experience on this app. considered as worst is that during on your upcoming due date, 5 days before the due date they keep calling on you no time no limit calling very disturbing.. since i am good payer ..hope this would be helpful to you guys to improve..

Hidden fees / APRKYC / app problems
★★☆☆☆by Junjun Borbon7/27/2026

😊😊

Other

Source: Google Play Store listing →

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