LabanPH

Cashalo โ€” User Reviews & Complaints

1-2 star reviews from the Google Play Store, aggregated and categorized by issue. Reviews are cited verbatim from the public Play Store listing โ€” author names are as published. Updated automatically every 7 days.

1186

Reviews tracked

379

1-2โ˜… complaints

Top complaint category

KYC / app problems

Complaints by category

KYC / app problems ยท173Other ยท134Hidden fees / APR ยท77Customer service ยท30Abusive collection ยท15Repayment / refund ยท12Data privacy ยท12Contact-list shaming ยท8Loan not disbursed ยท6

Most recent complaints (50 of 379)

โ˜…โ˜†โ˜†โ˜†โ˜†by Mateo, Elijah Jonathan C.6/13/2026

very useless app, after 1 loan, you cannot loan again!

Customer service
โ˜…โ˜†โ˜†โ˜†โ˜†by William Alvaro6/12/2026

Scam no account delete don't install this app

Hidden fees / APR
โ˜…โ˜†โ˜†โ˜†โ˜†by Jeffrey Bulacan6/12/2026

low loan amount not helpful

Other
โ˜…โ˜…โ˜†โ˜†โ˜†by mark joseph abelgas6/12/2026

I was approve from my 1st, 2nd and application and paid on time but on my 3rd application when I needed most they rejected my application even I paid my previous application on time.

KYC / app problems
โ˜…โ˜†โ˜†โ˜†โ˜†by Angela's Closet6/12/2026

misleading, please stop scamming those who are in a financial problem

Hidden fees / APR
โ˜…โ˜†โ˜†โ˜†โ˜†by Jennielyn Umayam6/12/2026

walang kwentang apps sa una makkaahiram tapos pag nagbayad ka dika na ma ulit pangit nang apps ny9

Other
โ˜…โ˜†โ˜†โ˜†โ˜†by Croix Le6/11/2026

1k loan rejected. deleting account in app not applicable, will be needing detailed infos etc via email hassle. don't sign up think before giving infos

KYC / app problems
โ˜…โ˜†โ˜†โ˜†โ˜†by carlo ellana6/11/2026

hayup n app to dedelete ka lang ng account andame pa pinapasubmit gago b kau??!!!!

Other
โ˜…โ˜†โ˜†โ˜†โ˜†by Ainch Arbelo6/10/2026

๐Ÿšฎ

Other
โ˜…โ˜†โ˜†โ˜†โ˜†by Archie Tabo6/10/2026

dapat Hinde cashalo basura dapat pangalan nito

Other
โ˜…โ˜†โ˜†โ˜†โ˜†by Dimasacat Krystian Dave M6/10/2026

Ontine naman lagi ako mag bayad bakit nung mag rereloan na ako rejected na

KYC / app problems
โ˜…โ˜†โ˜†โ˜†โ˜†by Zenaida Rosal6/10/2026

Too hard to have a loan

Other
โ˜…โ˜†โ˜†โ˜†โ˜†by Deep Seek6/10/2026

This app will only collect your information, never download this app. Might as well use other apps such as Billease, Maya, Atome and other apps.

Other
โ˜…โ˜†โ˜†โ˜†โ˜†by Francisca Inocencio6/9/2026

this app cannot help us,even if u pay advance but still 1k offer no increase, it's my 3rd reloan but only 1k again the offer!! credit limit is very unstable!!

Other
โ˜…โ˜†โ˜†โ˜†โ˜†by Vesper Albina Villanueva6/9/2026

super bad experience i paid on time for 2times and on my 3rd loan they rejected me and the sad part is they ask for more documents and end up rjecting me over and over again..... such a foll of me to expecting the next application and got rejected again now my next application is September shameless i decided no to expect anymore

Contact-list shamingKYC / app problems
โ˜…โ˜…โ˜†โ˜†โ˜†by Frigielyn Ado6/8/2026

yes, u give me a try to borrow but after I paid before the due date you didn't accept my 2nd loan ๐Ÿ™„... you send that I'm not qualified. ๐Ÿคฌ

KYC / app problems
โ˜…โ˜†โ˜†โ˜†โ˜†by Kristine Claveria6/8/2026

This is scam, I didn't pass from their loan, and when I tried to delete my account there's no delete button to somehow protect my personal details. So I e-mailed them, but it didn't go through and it said that the email account that I'm reaching doesn't exist.

Hidden fees / APRKYC / app problems
โ˜…โ˜†โ˜†โ˜†โ˜†by Sakuragi 266/8/2026

Disappointed Imbes na pataas ung credit limit pababa di nmn ako na over due ๐Ÿ˜ซ

Other
โ˜…โ˜†โ˜†โ˜†โ˜†by Ninja Tokiyo (Utak Berde Supa Geng Geng)6/7/2026

nagbabayad ako lagi sa due date ngayon kelangan ako emergency money tyaka denied request๐Ÿคฆ๐Ÿฝโ€โ™‚๏ธ๐Ÿ˜ก

KYC / app problems
โ˜…โ˜†โ˜†โ˜†โ˜†by Shonerommel Quindo6/7/2026

wag nyo nang subukan hirap mag loan Dito ! sayang effort nyo !

Other
โ˜…โ˜†โ˜†โ˜†โ˜†by Airam Esoj6/6/2026

I am disappointed I paid my due today even my due is tomorrow to have a good record and when I am requesting to change my password I never received an OTP many times I've tried until I did'nt proceed my transaction.

KYC / app problems
โ˜…โ˜†โ˜†โ˜†โ˜†by Ricca Fronda6/6/2026

decline

Other
โ˜…โ˜†โ˜†โ˜†โ˜†by Emelyn Bello6/6/2026

malayo pa Ang due date sobrang kulit na Ng mga agent sa pag remind paulit ulit ulit ulit Silang nag reremind tapos nung nabayaran na Ang loan...natawag pa din at nag reremind Anong klaseng service Ang Meron??at hnd cia ka recommended na loan app not like the others if ever may zero I'll make it zero

Hidden fees / APRCustomer service
โ˜…โ˜†โ˜†โ˜†โ˜†by Lily Butiong6/5/2026

deceiving app,I paid my 2nd loan then the system offers a higher amount of loan but you cannot avail it,they will reject your loan application and won't send you a code to proceed.

KYC / app problems
โ˜…โ˜†โ˜†โ˜†โ˜†by Lymejane Pedros6/5/2026

di Ako Maka pag verify Ng number ko kaya Hindi Ako Maka pasok to make loan paki ayos Naman cashalo parang ayaw nyong mag pa sign up lintik nayan

KYC / app problems
โ˜…โ˜†โ˜†โ˜†โ˜†by Ladylyn Ponce6/4/2026

dami nyo requirements tapos papautang nyo 1k?๐Ÿ˜‚

Other
โ˜…โ˜†โ˜†โ˜†โ˜†by Nard Abdon6/4/2026

1000 loan not approved,, other apps 10,000 approved fast๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚

KYC / app problems
โ˜…โ˜…โ˜†โ˜†โ˜†by Kevin Khent6/4/2026

after early payment Hindi na kami pinaloan

Other
โ˜…โ˜†โ˜†โ˜†โ˜†by Mike Teodis Bernat6/3/2026

i want to reloan but I cannot receive verification code,I tried a lot of times but still no verification has arrived.

KYC / app problems
โ˜…โ˜†โ˜†โ˜†โ˜†by Jerome Macay6/3/2026

Disappointed!! It just for Php 1,000 to single payment but decline????

Other
โ˜…โ˜†โ˜†โ˜†โ˜†by Ian Bautista6/3/2026

paasang loan apps after ko magbayad in advance 2 beses na kayu nag declined 1 star ka sakin

Other
โ˜…โ˜…โ˜†โ˜†โ˜†by Eighteen Ninesix6/2/2026

paano nman ung mga walang bank acc.? at kung meron man baka reject lng dn

Other
โ˜…โ˜†โ˜†โ˜†โ˜†by Baby Arden6/2/2026

after I pay my loan why you reject my next loan I want honest explaination.. I already get 2loans aproved and this 3rd loan is rejected why this happened you can see my previous payment all is ontime payment

Hidden fees / APRKYC / app problems
โ˜…โ˜…โ˜†โ˜†โ˜†by Britches Villanueva II6/2/2026

paasa

Other
โ˜…โ˜†โ˜†โ˜†โ˜†by Enalyn Zaide6/1/2026

pagkabayad decline na next loan ayaw nyo ata sa maayos magbayad gusto nyo ata yung mga di nagbabayad delete app na lng

Other
โ˜…โ˜†โ˜†โ˜†โ˜†by Jessa Moca6/1/2026๐Ÿ‘ 1

I paid early my first loan 500 pesos but I feel disappointed because my 2nd loan was rejected ๐Ÿฅฒ don't install this app waste of time

KYC / app problems
โ˜…โ˜†โ˜†โ˜†โ˜†by Lucendra6/1/2026๐Ÿ‘ 1

They just took my information and rejected the loan. Not recommended for emergency cash loan.

KYC / app problems
โ˜…โ˜†โ˜†โ˜†โ˜†by Venmar Requiรฑo6/1/2026

cashalo isa pa to sa wlang kwentang lending apps . ang hirap ma approve sa inyo. tibay nyo

KYC / app problems
โ˜…โ˜†โ˜†โ˜†โ˜†by Yguom6/1/2026

Not good system Thinking to deleting this cashalo app my credit limit suddenly go down from 13,000 to 4,000 after i payed i even payed 3 days ahead of time before my due date. why all of a sudden decrease credit limit when costumer is a good payer and always paying ahead of time im chating with costumer service but not helping i couldnt get a good answer because its automated replies. Its saying credit limit base on credit history but i have good credit history im a good payer never been delayed i just don't understand I been waiting for 4 days now to get updated my credit limit im thinking maybe there's glitch on their system but still the same I been loyal to cashalo for how many months now and never been failed to pay i feel so dissapointed now โ˜น๏ธ

Other
โ˜…โ˜†โ˜†โ˜†โ˜†by Salvador Nunez5/31/2026

need bank account

Other
โ˜…โ˜†โ˜†โ˜†โ˜†by Gerlene Ladrido5/30/2026

paid before the due date - declined for renewal. DO NOT TRUST THIS IF YOU ARE A GOOD PAYER.

KYC / app problems
โ˜…โ˜†โ˜†โ˜†โ˜†by Reymart Montoro5/30/2026

walang kabuhay buhay

Other
โ˜…โ˜†โ˜†โ˜†โ˜†by Czar Perez5/30/2026

My 4th loan was rejected, I need that for medical expenses of my father who's at hospital today. I'm on time payer but then rejected.

KYC / app problems
โ˜…โ˜†โ˜†โ˜†โ˜†by Jerome Entendencia5/29/2026

well its my first time using it.. its good at first Loan, paid it on time and even the customer service told me to borrow again.. which i did in other months.. but the 2nd time i borrow it declined on mee.. like what the fudge... bruh.. what a weird way... to get declined thinking to delete it.. its good app but what a coincidence.

KYC / app problemsCustomer service
โ˜…โ˜†โ˜†โ˜†โ˜†by AiraMarie Cabungcal5/29/2026

at first they good but the second time that I applied for reloan it got rejected easily without any reason's. I paid it always ahead before the deadline yet it never increase such a waste.

KYC / app problems
โ˜…โ˜†โ˜†โ˜†โ˜†by Andong Baladong5/29/2026

hi! gandang Buhay! sana makuha ko na Ang refund ko na 1k sa overpayment ko. mag 1month na.. salamat

Repayment / refund
โ˜…โ˜†โ˜†โ˜†โ˜†by Leica Gaban5/29/2026

nong una maganda kase pataas ng pataas credit ko ngayon bumaba na

Other
โ˜…โ˜†โ˜†โ˜†โ˜†by Reychel Basister5/29/2026

Wag n mag loan panget imbis tumaas d n approved kht pshan mo dpat d nlng bnyran taas p tubo bweset

KYC / app problems
โ˜…โ˜†โ˜†โ˜†โ˜†by Catherine Sambrano5/29/2026

not good

Other
โ˜…โ˜†โ˜†โ˜†โ˜†by Ventus Ripple5/28/2026

panget. decline loan

Other

Source: Google Play Store listing โ†’

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