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Cashalo — User Reviews & Complaints

1-2 star reviews from the Google Play Store, aggregated and categorized by issue. Reviews are cited verbatim from the public Play Store listing — author names are as published. Updated automatically every 7 days.

2795

Reviews tracked

808

1-2★ complaints

Top complaint category

KYC / app problems

Complaints by category

KYC / app problems ·338Other ·327Hidden fees / APR ·161Customer service ·49Data privacy ·20Repayment / refund ·18Abusive collection ·17Contact-list shaming ·13Loan not disbursed ·12

Most recent complaints (50 of 808)

★☆☆☆☆by Sydney Bejeras10/3/2026

experience ko sa cashalo na to tlgang na bwesit ako Hindi kayu trusted loan online nag babayad ng tamang Oras at araw pra lang mkapag loan sainyu tapos bigla nyu e rerejected ng wlang permeso kung bakit na rejected samantala walng late payment 5 days before due nag babayad na sainyu tapos yung inaasahan mo na kahit ma retain ang loan mo e rerejected nyu gago pala kayu Hindi kyu yung pang emergency na loan lending wlng abiso na e rerejected nyu acc ko na may 4 na term na bwesit kayu

KYC / app problemsRepayment / refund
★★☆☆☆by Ako si Ameera10/3/2026

it's my 1st time to loan 500 pesos...then within the day I paid... then I will reloan...they rejected me.

KYC / app problems
★★☆☆☆by Vanessa Montecillo10/2/2026

2 stars for now,maybe i will make it 5 stars when my credit limit goes up..thanks anyway

Other
★☆☆☆☆by Alvin Dimaucor10/2/2026

My 1st loan is 500 then my term si 15 days after 13 days I paid it then they offer me 2,000 so I loan it then my term is 21 days after 15 or 16 days I paid. then now I want to reloan they offer me just 1000. i can't recommend this apps for emergency purpose

KYC / app problems
★☆☆☆☆by Ianjay Glico10/2/2026

give it all but a t last still reject . false hope ,long story short, 😞

Other
★☆☆☆☆by May Ann Gangoso10/2/2026

👎👎👎👎

Other
★☆☆☆☆by Evangeline Panambo10/2/2026

mabilis svi hndi nmn

Other
★☆☆☆☆by Philip Nathan Relucio10/2/2026

I cannot rate this any lower. Horrible experience from start to end. Even deleting your account is such a hassle. People, you are better off with other lending apps, who will approve you of loans befitting your actual financial capacity. STAY AWAY FROM THIS APP. Update: Oh, so now you want to connect and make this a pleasant experience for me after you got a negative review? Typical. Again, DO NOT BOTHER WITH THIS APP. Not worth the effort and time at all. Look for other credible lending apps.

Hidden fees / APRKYC / app problems
★☆☆☆☆by Sheila Marie10/1/2026

Walang kwenta

Other
★★☆☆☆by Peter Macallan10/1/2026

the loan amount drop evere renewal

Other
★☆☆☆☆by Anthony Levine10/1/2026

Good payer for multiple past loans now you rejected my application.

KYC / app problems
★☆☆☆☆by Mark10/1/2026

Not trustworthy and unreliable. No human interaction all bots. They don't even want to delete your data. They will ask you your ID for it again. What a BS

KYC / app problemsData privacy
★☆☆☆☆by Mare Marshallyn Reyes10/1/2026

outrageous disappointed. the only app. asking for a bank info which is not necessary.. Not recommended

Other
★★☆☆☆by Jeffry Latayada9/30/2026

nagbabayad ako ng matino, pero hindi na ako pinautang hindi tumataas ang credit limit!!

Other
★☆☆☆☆by aleda 00269/30/2026

nakakadismaya... parang nangti trip lang

Other
★☆☆☆☆by chyle bation9/30/2026

SCAM !!!

Hidden fees / APR
★☆☆☆☆by Christian Cadlawon9/30/2026

legit

Other
★☆☆☆☆by Scarlet Taguna9/30/2026

offer small amount and always rejected

KYC / app problems
★☆☆☆☆by Riham Marandacan9/29/2026

Pinalitan ko review ko instead of 5 star, 1 star nalang. As in sobrang hassle Ng app na to. 3 times na Akong nagloan at advance pa akong nagbabayad. at nung nag increase na ung limit ko hndi nila ina approve. naghihntay Ako Ng 1month and nagtry ulit ending hndi Rin nila Inapprove. If there's something wrong with my account sana in the first place palang ay decline na ung loan application ko hindi ung pinaloan nyo pa Ako Ng 3 times with good record sakanyo ididecline nung nagtaas na limit ko.

Hidden fees / APRKYC / app problems
★★☆☆☆by Peter Escober9/29/2026

dismayado naman ako sayo cashalo good payer naman ako bakit bigla mong ibinaba ang cash limet ko 6k na nong nakaraan tapos bigla mo ginawang 2k kakainis kayo

Other
★☆☆☆☆by Jaffar Salo9/28/2026

Scam

Hidden fees / APR
★☆☆☆☆by Iouthanja Ryll9/28/2026

namimili ng aaprobahan

Hidden fees / APR
★☆☆☆☆by Mavie Krizza Rodriguez9/27/2026

they let me borrow at first and paid on time but when i tried borrowing again, i was declined and then next application was after a month 😞

KYC / app problems
★☆☆☆☆by Avery Sarabia9/25/2026

interest is too high

Hidden fees / APR
★☆☆☆☆by lester jade arriesgado9/25/2026

good payer naman ako pero pero nung nag apply ako ng bagong loan deny ang aplication ko

Other
★☆☆☆☆by Diane Diaz9/25/2026

At first, I was really happy with Cashalo because they were very reliable. The disbursement was also very fast. But now, I can’t get a reloan even though I don’t have any overdue payments with them. In fact, I even made an advance payment on my last loan. But now, they won’t allow me to get another loan.

Other
★☆☆☆☆by Teijin Henson9/25/2026

wla wenta disapproved agad 👎🏻🤮💯

KYC / app problems
★☆☆☆☆by Keysie Lucas9/24/2026

Yes The process is fast.They gave me 1,000 peso as first offer with 80.29 interest after 14 days so I grabbed it and paid it 2 days after..And still 1k after repayment so I applied again and I got rejected..And I can only apply again after 3 months..TF.So no I will give you 1 star.

Hidden fees / APRKYC / app problems
★★☆☆☆by Mark Arriane M.Martinez9/24/2026

No overdue and latepayments i received 70 misscall in 1 day

Other
★☆☆☆☆by Rolly Lamanda9/24/2026

not satisfied at all👎👎👎👎👎

Other
★☆☆☆☆by Jr Agaalog9/23/2026

even you have good record they will still decline you in your next loan. they are so shameless. the interest is almost 20 percent and yet you just need to pay before due date. if not they are non stop calling you, even your reference they call every minute.

Contact-list shamingHidden fees / APR
★☆☆☆☆by Carvin Roa9/22/2026

rating this 1 star, i was paying my bills on time they increased my limit then one day all of a sudden my limit became 1000 then when i tried applying, it started declining me until now...

Other
★☆☆☆☆by Venus De villa9/22/2026

I try this app...i sad to peru n hindi ni ako naprobahan ung n loan ko...

Hidden fees / APR
★☆☆☆☆by Shanell Hernane9/21/2026

at 1st there loan disbursement is ok and very easy to apply but after 3rd times you apply for reloan they automatically rejected me without any reason I'm a good payer and no overdue or late payment for them still they rejected me so disappointed I thought this app is very good in there credit standing if your a good payer to them but in my experience it's not. not recommendable.

KYC / app problems
★★☆☆☆by cresandra Ceros9/21/2026

Been paying on time pero nung nag offer na sila nang malaking amount dinecline na nila. Binayaran mo kahit malayo pa due date kasi nag eexpect ka na may ma offer na malaki kaso dinecline

Other
★☆☆☆☆by John Walter9/21/2026

ang baba pala ng first loan

Other
★☆☆☆☆by rome yacam9/21/2026

the app is good at the firstloan, but whatever you pay on time .. when you reloan for the second time they rejected it with no reason.. always reject no reloan again

KYC / app problems
★☆☆☆☆by bssish9/21/2026

not satisfied i paid my first loan after i pay advance i cannot loan again

KYC / app problems
★☆☆☆☆by Zypril arione Lobos9/21/2026

Walang kwenta

Other
★☆☆☆☆by helloduh_119/21/2026

5 star para makita agad Customer service is great, but the loan itself is not. Been a good payer since then, on my 4th time they disapprove it already and don’t know what happened upon reviewing on the current account, but haven’t change anything except changing my account number. Poor. Very disappointing!! If I could rate you guys zero, then I will.

Hidden fees / APRKYC / app problemsCustomer service
★☆☆☆☆by Kimberly Calicdan9/20/2026

sabi pwede na ako mag loan ng 13k tapus nung nag apply ako 1k lang na approved

KYC / app problems
★☆☆☆☆by Ronnie Montilla9/19/2026

this app has high interest loan, I canceled may loan but still on my wallet. it did not cancel my loan.

Hidden fees / APRKYC / app problems
★☆☆☆☆by Rens_renz Villas9/19/2026

not good apps

Other
★☆☆☆☆by Ly Manabat9/19/2026

Naka hiram ng 500 pagkatapos binayaran di na maka hiram ulit 👎🏼👎🏼👎🏼👎🏼

Other
★☆☆☆☆by Mike Deither Batalla9/18/2026

DONT INSTALL THIS APP. HUGE INTEREST HALOS DUBLEHIN ANG PRINCIPAL. WAG I INSTALL. MASISIRA BUHAY NYO DITO. TAPOS NA BYPASS NYA CONTACTS MO, DEBALE TATAWAG SIYA SA RANDOM CONTACTS MO WHICH IS MALI.

Contact-list shamingHidden fees / APR
★☆☆☆☆by Glenmer Manzano9/18/2026

They will use you. After you have paid the loan with high interest, they will reject your loan. Do not download this app. You'll regret it.

Hidden fees / APRKYC / app problems
★☆☆☆☆by Joseph Dimacali9/18/2026

you offer me 1000 pesos loan for 14 days payment, I put my document regarding the payslip and proof of income, date when will the company release my salary, but you didn't approved it, the amount that you offer is find cause I need it for everyday use, am so very disappointed.

KYC / app problems
★☆☆☆☆by dada mayordomo9/18/2026

maayo ra una2

Other
★☆☆☆☆by ronald reynante9/17/2026

putng ina scm yan. nag try ako 1k tpos decline piste

Other
★★☆☆☆by maigie arajado9/17/2026

decline na sa 3rd loan khit good payer naman

Other

Source: Google Play Store listing →

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