My electric meter is running too fast — am I entitled to a refund?
Last updated: 2026-07-11 · Educational content; not legal advice.
Short answer
If a meter test shows your meter runs fast beyond the allowed tolerance — an average error of more than +2% without any evidence of tampering — the ERC's Magna Carta for Residential Electricity Consumers entitles you to a refund for up to six (6) months before the error was discovered. You have the right to request a meter test and to see the written meter-test report with the findings. Ask your utility in writing to test the meter, keep the report, and if a fast meter is confirmed but the refund is denied, escalate to the Energy Regulatory Commission (ERC).
Primary sources
Frequently asked
How fast does the meter have to be to get a refund?
More than a +2% average error, with no evidence of tampering, based on a meter test — that triggers the refund right under the Magna Carta.
How far back does the refund go?
Up to six months before the date the error was discovered, under the Magna Carta for Residential Electricity Consumers.
Can I see the results of the meter test?
Yes. You have the right to demand the written meter-test report containing the findings of the person who tested the meter.
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