Am I liable for credit card charges after I reported my card lost or stolen?
Last updated: 2026-07-11 · Educational content; not legal advice.
Short answer
Report the loss or theft immediately, because RA 10870 (Philippine Credit Card Industry Regulation Law, §15) provides that any transaction made prior to your reporting the loss to the issuer is for your account. The law expressly places only pre-report transactions on the cardholder — so notifying the issuer promptly is what cuts off your exposure to charges you did not make. Report by phone and follow up in writing, note the date, time, and reference number of your report, then dispute any charges that appear after that report.
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Frequently asked
What does RA 10870 actually say about liability?
RA 10870 §15 states that if a credit card is lost or stolen, any transaction made prior to reporting it to the issuer shall be for the account of the cardholder. Because the law expressly assigns only pre-report transactions to you, reporting immediately is the decisive step to limit your liability.
So am I automatically free of charges made after I report?
The statute puts pre-report transactions on you and does not extend your liability to post-report transactions; charges appearing after a properly logged report are ones you should dispute as unauthorized. Keep the report reference number and file the dispute in writing under RA 10870 §18.
What proof of my report should I keep?
The date and time you called, the reference or ticket number, the name of the agent, and a written follow-up (email) confirming the card was blocked. This proof fixes the cut-off moment for the pre-report/post-report line.
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