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Online Lending

Interest caps, licensing, and how to complain about online lending apps in the Philippines.

How do I file a complaint against an online lending app?

File simultaneously with the SEC Corporate Governance and Finance Department (cgfd@sec.gov.ph) for SEC MC 18 violations and with the National Privacy Commission (privacy.gov.ph) for unauthorized contact-list access under RA 10173. Both agencies can suspend the lender's Certificate of Authority and order data deletion; the SEC has revoked the licenses of multiple OLPs since 2019.

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What is the maximum legal interest rate in the Philippines?

BSP Circular 1133 (2021), as extended by Circular 1165 (2023), caps the nominal interest at 6% per month and the all-in effective interest (including penalties) at 15% per month for short-term, low-value loans (unsecured, up to ₱10,000, tenor ≤4 months). The Usury Law's ceilings were suspended by Central Bank Circular 905 (1982), but courts may still strike unconscionable rates under Article 1306 of the Civil Code (Medel v. CA, G.R. 131622, 1998).

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Facing this yourself?

We pre-fill the BSP, SEC, DTI, and small-claims letters for you — and route you to the right regulator.

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Editorial policy: Educational content, not legal advice. Every answer cites primary sources only. Rules and rates change; verify against the cited source before you act.
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